Trinora Software, Ltd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and share information about visitors to our website https://trinora.software/ (“Website”). By accessing or using our Website, you agree to this Privacy Policy.
Information We Collect
Automatically collected information
We may collect information about your visit to our Website, including your IP address, browser type, operating system, referring URLs, and timestamps. This information is captured in web access logs and used for purposes such as website administration, security, and analytics.
Information you provide voluntarily
When you use our contact form, we may collect personal information that you provide, such as your name, email address, and the content of your message. This information is sent via email to us for the purpose of responding to your inquiries.
How We Use Your Information
We use the information we collect for the following purposes:
- To maintain and improve the functionality, performance, and security of our Website.
- To respond to your inquiries and provide customer support.
- To prevent spam, fraud, and abuse on our Website.
- To comply with legal obligations and resolve disputes.
Third-Party Services
We use the following third-party services to enhance the functionality and security of our Website:
hCaptcha
hCaptcha is used to distinguish between human and automated access to our contact form. It may collect certain technical information, such as IP addresses, to verify user authenticity. For more details, please refer to hCaptcha’s privacy policy: https://www.hcaptcha.com/privacy.
Akismet
Akismet is used to filter spam comments and submissions. It may collect information such as the commenter’s IP address, user agent, and referrer URL. For more information, please refer to Akismet’s privacy policy: https://akismet.com/privacy/.
Cookies
Our Website may use cookies to enhance user experience and enable essential functionality. Cookies are small files stored on your device. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Web access logs are typically retained for 6 months before being deleted or anonymized.
Data Sharing
We do not sell, rent, or trade your personal information. However, we may share your information:
- With third-party service providers (such as hCaptcha and Akismet) to enhance Website security and functionality.
- When required by law, legal process, or governmental request.
Your Rights
Depending on your location, you may have rights under applicable privacy laws, including:
- The right to access, update, or delete your personal information.
- The right to object to or restrict certain processing activities.
To exercise your rights, please contact us at [email protected].
Security
We implement reasonable security measures, including data encryption in transit, to protect your information from unauthorized access, disclosure, or alteration. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our Website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.